Privacy Policy

Effective Date: January 1, 2025

Pro Tech Waterproofing Corp ("we," "us," or "our") operates the website protechwaterproofingcorp.store. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our services.

Information We Collect

Information You Provide

When you contact us through our website, by phone, or by email, you may provide us with personal information such as:

• Your name
• Phone number
• Email address
• Property address or neighborhood
• Description of your service needs

We collect this information only when you voluntarily provide it to us, typically when requesting an estimate, asking a question, or inquiring about our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Your IP address
• Browser type and version
• Pages visited and time spent on those pages
• Referring website
• Device type and operating system

This information is collected through standard web server logs and may be used to understand how visitors use our website and to improve its performance.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and service requests
• To provide estimates and schedule service appointments
• To communicate with you about our services
• To improve our website and the services we offer
• To comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or the rights, property, or safety of others

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the website.

Third-Party Links

Our website may contain links to third-party websites, such as Google Maps. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take reasonable measures to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Pro Tech Waterproofing Corp
40 E 34th St, New York, NY 10016
Phone: (212) 547-1038
Email: info@protechwaterproofingcorp.store